Students Code of Conduct

By signing up to ilern website and enrolling on our Courses, I, the student, agree to:

Help to establish and maintain a positive and supportive online learning environment;
Treat all teachers and other students (when attending group classes) with respect, cultural sensitivity and politeness;
Engage with classes and participate to the best of my ability;
Be on time for all ilern Classes and let the teacher know if I cannot attend a class for any reason by emailing them beforehand;
Complete all tasks and assignments on my own, unless it is a group project;
Be supportive and constructive when offering feedback to other students during group projects;
Dress appropriately (as I do for school ) and attend ilern Classes from a suitable location (not in a loud public location such as a coffee shop or on a train);
Turn off or keep my mobile phone on silent during a Class unless I need it to complete a specific task;
Share any concern about welfare or safety that I might have about my tutor or other classmates (when attending group classes) with the ilern Designated Safeguarding Lead, Paola Genovese, by calling +(44) 7983200158 or emailing info@ilern.online
Feedback and Ratings. You may be asked to leave feedback and a rating for the Teacher. Leaving feedback or a rating is optional. However, if you do so, you agree that your feedback must be genuine and honest, and will not commit fraud, spam, insult, harass, threaten, or otherwise misuse the feedback system.

Use racist, sexist, homophobic, abusive terms, swear words or language that may cause offence during 1-2-1 or group classes;
Post or upload anything off-topic, offensive, abusive or illegal, inappropriate messages, content, unauthorised advertising, promotional material or spam to class chat;
Share my username and password with students who are not enrolled on an ilern course;
Attempt to contact my teacher(s) except through ilern platform.